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William Hill (now Caesars Sportsbook) Review 2021

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Michael Tradford
Last Update:
October 15, 2021
This author was thoroughly tested and approved by the experts at AmericaGambles.com before joining the editorial board to ensure a high content quality.
Author Bio:
Michael was Marketing Director in Atlantic City and worked in the casino industry for several years before shifting over to numerous newspapers in New York and Chicago working his way up to Editor-in-Chief. His focus areas are mainly in the fields of sports, gambling, and politics. He has a Marketing Degree, visited Columbia University during his time in New York and is now Editor-in-Chief at AmericaGambles.
Michael was Marketing Director in Atlantic City and worked in the casino industry for several years before shifting over to numerous newspapers in New York and Chicago working his way up to Editor-in-Chief. His focus areas are mainly in the fields of sports, gambling, and politics. He has a Marketing Degree, visited Columbia University during his time in New York and is now Editor-in-Chief at AmericaGambles.

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William Hill becomes Caesars Sportsbook
William Hill USA has rebranded itself as “Caesars Sportsbook” after the merger with Casears Entertainment. This means that the facts mentioned in this review are all correct, but you will end up on the Caesars page after clicking on the buttons. If you want, you can also go to our Caesars Sportsbook review. There you will find the same information. Existing William Hill accounts will be integrated into Caesars Sportsbook. Earned Rewards Points will remain available. You can also use the Caesars Casino & Sportsbook in NJ and PA only. This will stay alive separately in the mentioned states.

One of the biggest names in the world of sports betting and gambling in general, William Hill has opened shop in USA among the first since the online gambling legalization process started. William Hill NJ was the first site to open, with the operator ready to follow through as other states legalize online gambling (today legal in Virginia, New Jersey, Nevada, West Virginia, Illinois, Iowa, Indiana, Colorado, Michigan, Tennessee and District of Columbia).

The operator started off strong in the US market, by allowing players to bet through the website or one of the downloadable apps, which are available for both Android and iOS powered devices. Whichever way one chooses to go, hundreds of markets are available on a daily basis and the site and the apps offer a player friendly atmosphere and easy to use layouts. Keep reading and find out how William Hill rates in various aspects of its operation according to our sports betting experts.

Betting Offer & Odds

When it comes to the general offer of betting options and markets, William Hill sportsbook has always been among the best in the business. This did not change in any significant way with their entry into the US market, as the American site offers numerous different betting options to its users every single day.

In total, 11 different sports are offered, including:

  • Australian Rules
  • Auto Sports
  • Baseball
  • Basketball
  • Boxing
  • Football
  • Golf
  • Hockey
  • Soccer
  • Tennis

While this list is certainly fairly thorough, some popular markets are missing and many players would certainly like to see William Hill eSports added at some point along with some other sports. However, the most popular sports such as NBA, NFL and NHL are all available, along with countless soccer leagues and many other international sporting competitions.

Looking at the William Hill odds, we have come to the conclusion that they are easily in competition with all the other sites available on US soil, as most bets are offered at extremely fair prices that are not outmatched by other bookies.

Players looking to place bets with William hill can place real money on popular markets such as Spread, Money Line or Total Points and can use any format of odds they prefer, with American odds being the preferred and default format of the betting odds at the site.

In-Play Betting

A simple click on the InPlay link in the left side menu of the site takes players directly to the operator’s live betting platform. Here, customers can make real money bets on events that have already begun with the odds constantly changing as the game progresses.

Whether one enjoys betting on soccer, football, basketball or other sports, William Hill betting odds are available in real-time. That said, the live betting platform is certainly not as sophisticated as the pre-match one and the selection of matches tends to be quite limited along with the selection of betting markets available for every match on offer.

For the most part, players at William Hill can bet live on the most popular sporting events in major leagues such as the NFL and NBA, while other competitions are somewhat less covered. Basic bets like Money Line or Spread are offered, while punters looking for more intricate in-play bets will have to look for other betting sites to place them with.

Mobile Betting

Mobile sports betting is one of William Hill’s strong sides, as they offer a William Hill app for both iOS and Android devices, both available straight through their website. A simple click at the main site will initiate the download, with the app sufficient for all things one needs, including registration, money transfers, and actual betting.

To start the William Hill download, one can visit their American website and the option to download the appropriate app will be offered right away. Fortunately for mobile users, the app is highly optimized, fast to download and very easy to use. The navigation of the mobile version is as simple as that of the normal website, making it very simple for mobile customers to get around.

The selection of sports and betting markets in the mobile version is the exact replica of the desktop version, which means you will be able to place bets on all your favorite matches without any restrictions while on the go.

Mobile app is probably the one area in which William Hill rating is nearly without competition, as the team behind it has clearly done a great job and went to great lengths to make sure that mobile customers get a great experience with the operator.

Welcome Bonus & Promotions

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New Bonus can be found in Caesars Sportsbook Review
After launching the All-New Caesars Sportsbook, the William Hill bonus and promo code were transferred to the Caesars offer. It now consists of a $5,000 Risk-free bet for the first bet. If you lose your bet, you’ll get free bet tokens worth up to $5,000 depending on the amount you bet the first time. There are no wager requirements for this offer, but you should use it within 7 days after your initial registration.

New users who join the William Hill sports betting site can claim a generous welcome bonus, which is worth a total of USD 500. In order to claim the William Hill promo code, players need to place a wager and after losing the first bet, they earn a Free Bet in equal value up to USD 500, which means even the smallest wagers have a chance of triggering the welcome offer. You only have to use the bonus code AMERICARF. Bonus time is 7 days from the date the bonus is awarded and there is no wagering requirement.

This offer makes William Hill a legit option for low stakes players looking to build up their sports betting bankroll from scratch, as players can start playing with small amounts and if losing get rewarded with 100% welcome bonus (as free bet). If you think this bonus is a little bit too low for you, check out the Pointsbet sportsbook instead.

Apart from the welcome offer, which also comes with a very accessible wagering requirement, players will get FREE USD 10 directly after registration. William Hill also offers other periodic prizes and rewards. This includes boosted odds for certain events and extra bonuses for players who make bets on particular sporting events.

Both players who make their bets through the web version of William Hill and those who use the downloadable apps on their mobile devices are eligible for the welcome offer, and mobile players may occasionally be offered additional rewards that are reserved for them alone.

Bonus & Condition details

Bonus Amount
100% up to $5,000
Bonus Type
Risk-free Bet
Bet & lose up to $5,000 & get up to $5,000 Free Bet Tokens Back
1x Bonus Amount
Min. Odds
Min. Payment
Bonus Time
7 days
No, this bonus isn’t cashable
100% up to $5,000

Customer Service

William Hill Gaming is known worldwide as one of the top online gambling operators, and the service they provide their customers is hardly paralleled by others in the industry. This goes for the US facing sports betting site as well, as the operator offers several options for users to contact their support agents, including:

  • Live Chat
  • Email: support @nj.williamhill.us
  • Phone: 855 754 1200

With this selection of William Hill contact methods, players can be certain that they can get in touch with the operator around the clock. While creating this William Hill review, we contacted the operator using all three methods and were happy to find out that the support agents manning the lines are fast, helpful and extremely user-friendly at all times of the day.

Customer support is another area in which William Hill gets a top rating, thanks to the speed and ability to help players which their customer service agents exhibit. To make things even easier, answers to many of the most common questions are already available at their site, reducing the need for direct contact in many situations.

Payment Options

Players looking to get money into their William Hill account can do so using one of the numerous payment methods that are offered by the operator. Among others, William Hill offers the following payment options for deposit and cashouts:

  • Visa
  • MasterCard
  • Skrill
  • ACH
  • Play +
  • Cash at Cage

With each of the payment methods, players are able to make deposits as small as USD 10, while the maximum deposit can vary from method to the other and depending on the player’s reputation with the site. In either case, most players should have absolutely no issue getting the desired amount of cash into their real money accounts.

When it comes to payment speed, the operator processes deposit requests immediately, while cashout requests can take anywhere between 24 hours and 7 days to be processed, depending on the method of choice. All deposits are processed without any fees while fees may apply to cashouts, depending on which payment method is chosen and additional fees by the user’s bank may also be incurred.

Online Banking
Cash at Cage
ACH Payments

Limits & RTP

As already mentioned, William Hill does not significantly limit their players in terms of the amounts they can deposit and cash out. All deposits start at USD 10, and players can make as many of such small deposits as they choose. Bigger deposits can also be made, and potential high stakes players have nothing to fear for. Massive deposits may need to be authorized by the site’s security department, so it is advisable to contact customer support regarding such deposits.

Generally speaking, players can make any kind of bets they choose with the site as well, but some limits may apply to certain markets of when betting on the less popular sports. Nevertheless, William Hill is among the operators who take big bets from their players, so don’t be surprised to see the site allow bets worth thousands of dollars even on less significant matches.


When it comes to the ease of use, William Hill betting site is one of the best in business. The site is extremely simple and without any clutter and uses simple shades of blue and white to give players a relaxing and simple layout in which they can do what they came to do without distractions.

A simple left-hand menu allows players to navigate between different sports and types of offers, including promotions and in-play betting. The middle section of the site is reserved for the list of bets in the currently selected category, while the right-hand side is where a betting slip will appear once a bet has been selected.

The ease of use is no less impressive with the William Hill app, which provides a very simple layout and just an interface that is just as user-friendly as the one of the William Hill web version, which makes it generally one of the best apps in the industry.


Users who may have concerns about the William Hill legal status and general safety of playing with the operator should put their mind to rest, as there is no doubt about the site’s legitimacy. Not only is William Hill one of the biggest names in the international sports betting scene, but their American presence is licensed by US based regulatory agencies from Virginia, New Jersey, Nevada, West Virginia, Illinois, Iowa, Indiana, Colorado, Michigan, Tennessee and District of Columbia. The site uses state of the art SSL certificates and encryptions to hide player data and encrypt all information shared with it, in order to protect users from third party interference with such data or monetary transactions.

Over the years, William Hill has developed a reputation of being one of the gambling operators that takes any security threats very seriously, which is why you can be sure that any information shared with the operator will remain 100% private and not shared with anyone. If you encounter any kind of an issue with the site, make sure to contact their customer support and expect a prompt reaction from one of the world’s most professional customer service teams.

Additional Offers

While William Hill hosts all sorts of gambling operations around the world, including poker, bingo, sports betting and casino, the operator currently focuses on sports betting and horse racing betting in the US. At this time, there are no casino or poker options for American players, but as time goes by players in various states can expect such products to be offered by William Hill.
Internationally speaking, the operator is the host to some of the world’s leading poker and casino sites, so it would not be surprising to see it launch a major product in one or both of these niches as more states legalize online gambling in the near future.


Frequently Asked Questions: Is William Hill Legal?

William Hill is a licensed sports betting sites in several states: Virginia, New Jersey, Nevada, West Virginia, Illinois, Iowa, Indiana, Colorado, Michigan, Tennessee and District of Columbia. Players from these states can join the site and make real money bets with the operator 100% legally. Playing at the site from other states is not allowed, so make sure you find out if the operator is licensed in your state before you try to sign up.

In order to start making bets with William Hill, you will need to sign up for an account first. Simply visit their site and fill out the registration form to get started. You will need to provide some basic information and make a deposit in order to make real money bets.

This is what AmericaGambles is here to help you out with. Use our sports betting comparison filters and find only bookies licensed in your state simply and easily. If you are curious if William Hill Delaware or another state is a thing, make a quick search for the state in question.

You can bet on a wide choice of sports with this operator. Among others, William Hill basketball, hockey, football, soccer and boxing are all on offer. Those who prefer to bet on horse races can also do so through the dedicated William Hill racebook.

If you are having problems with your account or any questions for the William Hill support, you can send them an email to a dedicated address for your state. Visit the site’s contact page for the correct address. Additionally, you can also use the live chat or phone option for more convenience.


Really good William Hill rating
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With a fantastic international presence and plenty of years of experience, William Hill is certainly one of the world’s leaders in online gambling. In the US, the site has set up a major sports betting site, available to players from several different states. The site offers a great choice of betting options to desktop and mobile users alike through easy to use sites and apps available on all devices. While the operator could certainly improve its live betting options and potentially add some more gambling products, the US future seems bright for one of the world’s top sports betting providers.
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