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Betfair Customer Service

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  • Security is guaranteed with Betfair
  • Betfair provides lucrative deals to both its new and old customers & players.
  • Queries relating to Betting go the email:
100% up to $200

Creative ideas and innovation rules the world. New innovations improve on and sometimes entirely change the old-fashioned ways of doing things. Better techniques, new strategies and methods, new styles and designs displace the obsolete ones to chart in a new era. This is exactly what Betfair has done to change the history of online lottery and responsible gambling. The founders of Betfair opened our eyes to the fact that lottery has been operating in the same format for years. Betfair stand out with its ‘lay’ option which allows players to bet against events yet to happen.

About Betfair

Betfair was founded by gambling entrepreneurs, Andrew Black and Edward Wray in June 2000. The company’s headquarters are situated in Hammersmith in west London, Clonskeagh in Dublin, Ireland and Gibraltar. In 2016, it merged with one of the other large publicly-traded companies on the London Stock Exchange and Irish Bookmaker Paddy Power to form a new bookmaking business with the name Paddy Power Betfair. The company became the largest online gaming company in the United Kingdom by revenue in 2016. It is also the largest betting exchange in the world with over 5 million players. After its merger in 2016, it became considered as the best, largest and most trusted gaming company in the industry offering variety of games such as poker, bingo, lotto, sportsbook and so on.

It holds valid and legitimate licenses from the UK Gambling Commission, Malta Gaming Authority and Gibraltar Gambling Commissioner. It is also regulated by the Danish Gambling Authority, Agenzia delle Dogane e dei Monopoli and jurisdictions within Spain, Bulgaria and Romania.

Security and Data Protection on Betfair

Betfair recognize that online security and data protection is a vital area of importance for its customers, so Betfair puts much effort in making sure that the security of your personal details is guaranteed even before you register an account. Betfair is committed to using its technological security measures and solutions to protect your information from access by unauthorized persons and to prevent accidental or unlawful processing, disclosure, destruction, loss, alteration and damage.

Through its cookie collection system, the site collects browser and cookie information during your first access to its websites. The use of cookies by gives a better customer experience and use of access.

Betfair Promotions on Casino and Sports Betting

Black Friday Betfair Promo Codes and Betfair Casino offers

Betfair offers special deals and discounts on the events of Black Friday and Cyber Monday, every year. Players save more from these promotional services in the form of free Exchange bets, free spins at Betfair Casino, cashback rewards on Betfair Arcade and bonuses at the Betfair Exchange. To enjoy these amazing money saving opportunities, please check any Betfair online agent sites before the onset of Black Friday and Cyber Monday for more details.

Betfair Offers and Exchange Bets

Betfair provides a lucrative deal to its new customers and players. They get a risk-free bonus on their first Exchange bet. If new players bet $30 or more, the betting operators will refund $30 or its equivalent $20 to them if they lose the bet. This offer is validly placed in the player’s opening Betfair Exchange bet within the first seven days of opening the account.

This offer is available for new users of over 18 years old. To enjoy this offer, just sign up on Betfair and please remember to use the new account offer code to make you eligible for the bonus.

New customer offer: Terms & Conditions apply. Click “Play Now” for more details. You must be 18+. Please gamble responsibly!

Betfair Payments – Deposits & Withdrawals

Betfair provides a number of payment systems for its ever growing customers. You can pay for your tickets by using both credit and debit cards such as Visa and Mastercard. E-wallet platforms such as PayPal, InstaDebit, Neteller, Ukash and Skrill can also be used for payment, only that Paypal is currently available to players in the United Kingdom only. Betfair deposits are usually processed with no charges but withdrawals are charged, sometimes withdrawal takes longer time to process. Betfair also accepts bank transfer. The payment can be made on your mobile phone or computer through your Betfair account.

Currencies Accepted by Betfair

It is undisputable that Betfair has customers from different countries in the world. To serve its international customers efficiently and effectively, it accepts the use of varieties of currencies for the transaction of business operations on its website. The currency it accepts are:  Australian Dollars (AUD), Danish Kroner (DKK), Euro (EUR), Hong Kong Dollar (HKD), Swedish Kronor (SKK), UK Pounds (GBP) and US Dollars (USD).

Legal and Restricted Countries at Betfair

It is common for bookmakers to enshrine in their terms, conditions and privacy policy, a clause stipulating that it is solely the responsibility of each player to make sure it is not illegal to access their sites within the player’s jurisdiction of domicile or habitual residence.

In light of this, Betfair has a list of legal countries from which they accept customers. The countries are as follows: Australia, Armenia, Belarus, Austria, Bosnia & Herzegovina, Belgium, Bulgaria, Brazil, Croatia, Costa Rica, Czech Republic, Cyprus, Egypt, Denmark, Finland, Estonia, Germany, Georgia, Greece, Gibraltar, Hungary, Guatemala, Ireland, Iceland, Latvia, Italy, Lithuania, Liechtenstein, Macau, Luxembourg, Malta, Malaysia, Netherlands, Mexico, Panama, New Zealand, Philippines, Peru, Romania, Poland, Saudi Arabia, Russia, Slovenia, Slovakia, Spain, South Korea, Switzerland, Sweden, Thailand, Taiwan, UAE, Ukraine, and U.K.

On the other hand, Betfair prevents residents from some particular countries from opening an account or betting with them. These countries include the following: Algeria, Afghanistan, Czech Republic, Angola, Belgium, Austria, Canada, Brunei, Cote D’Ivoire, China, Cyprus, Cuba, Eritrea, DR Congo, Germany, France, Guyana, Greenland, Iran, Hong Kong, Israel, Iraq, Japan, Italy, Kuwait, Greece, Lebanon, Laos, Myanmar, Libya, North Korea, Namibia, Portugal, Papua New Guinea, Singapore, Poland, Slovenia, Somalia, South Africa, Spain, Syria, Sudan, Uganda, Turkey, Yemen, U.S.A , Zimbabwe. Martinique, Guadeloupe, Reunion, French Guiana, Saint-Barthelemy, Mayotte, SaintPierre et Miquelon and Saint-Martin (French Territories).

This limitation extends to all territories of the United States with the exception of branded operations of Betfair within the legalized states. If you want to know, if you are living a one of these states, check our sports betting comparison or the Betfair review.

Betfair Softwares

Betfair also offers trading experience apart from their exchange and sportsbook platforms. To ensure successful trading activities and services, Betfair offers its client a large variety of software. These are: BetEngine, BetAngel, GeeksToy, BfBotManager, BetTrader, Cymatic, BetMover, Betting Assistant, Bf Bot Manager, Bfexplorer PRO, Bet Commando, BotBeetle, Betpractice football Score Grid, BetexTrader, Bet Angel Trader, BetDroid, BetOnDroid, BetBotPro, Bet Mover, BetDriver, BBSchedule, Betfair Results Service (beta), Bet Selector, Betfair Historical Data, Betex Trader, Bet Angel Basic, BetSelector, Bet-Angel Professional, DataForm PRO, BotPractice football Score Grid, iPhone Exchange betting, Grey Horse Bot, FracSoft Historical Data Service, Fairbot, MarketFeeder Pro, KH4 Sports Traders, RebelBetting, MT3, Market feeder Pro Time Machine, iPhone and iPad Sports betting, iOS Traderline, Traderline, Android Traderline, iOPS Traderline, Timeform data, XSS-EPOS, XC-EPOS.

Betfair Customer Support

Betfair offers the best and efficient user support and services which is available in several different languages to cater for its numerous international customers. A 24 hours a day live chat is available. This live chat is usually answered in less than 30 seconds. Betfair sites also includes contact log that is very quick and easy to use. Queries made using this method are usually answered in depth and thoughtfully within 4 hours.

If your preference is to place a call to a customer care agent, then you can do this between 7.30 am and 12.30am every day. Your call is also answered within 30 seconds. There are numbers for UK, Eire and international customers. There is also a very decent FAQS section which treats all kinds of questions from verified accounts. You can also click on the Top Queries section for helpful answers.

Please contact Betfair’s service team through the following methods:

  • Live chat: only available for registered user
  • For any queries relating to Betting, Betfair, e-mail, please message: Or
  • Telephone: 0344 871 0000 (UK) 1800 944 000 (IRE) 0044 203 059 8888 (other) – available from 07:30 to 00:30 daily.
  • Social media: Betfair customer service is available on twitter, just tweet your question to @BetfairCS or send a message via Facebook.

More Info and More Betting Options

Betfair sure has a lot to offer its customers. You may not enjoy these services to the fullest if you don’t know where to find these offers. To this end, we have provided comprehensive and detailed information about Betfair exchange offers in our Sports betting Comparison page. There, you will also find other sports betting options and sites that you could sign up with, so make sure you don't miss out and have a close look at the comparison page for yourself.

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New Hampshire
New Jersey
West Virginia
Sports: 17+
Live Betting:
Min. Odds: -200
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Min. Odds: -190
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Min. Odds: N/A
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Min. Odds: N/A
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Live Betting:
Min. Odds: N/A

Much Ado about Betfair Customer Service

Sport Conclusion Box Background
Betfair has changed the face of online lottery with its new innovations and creative ideas. It puts a lot of effort into customer support and service systems through its offers, promotions, payment methods and currencies accepted. Betfair goes the extra mile in ensuring its players security and data protection through its advanced technological solutions which are governed by mature frameworks. Sign up on Betfair today for absolute satisfactory all-round betting.
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100% up to $200