Pala Poker has been open since July 2017 and this is the online poker offering of the Pala Band Mission Indians. They have been running the Pala Casino and Spa in California since 2001. They are looking at a lot of stern competition from established online poker operators in the market today. They have partnered up with the Borgata Casino in Atlantic City for this offering. It surprisingly has a lot of great features, including proprietary software but it does fall back in some places. It is certainly an interesting offering that is worth taking a look at. This Pala Poker review looks at all the pros of the platform, as well as where improvements can be made going forward.
Cash Game & Tournament Offer
Any people see the Pala Poker offering to be one that is a trial run for when California eventually legalizes online poker. Therefore, you will not expect as good of an offering as some of their competitors. You can choose from a few different variants of poker when it comes to cash games. The main categories will be Hold Em, Omaha and 7 Card Stud. There are a limited number of games for you to choose from within these variants. For the likes of Hold Em, you can only play at tables with a total of six players. One of their many focuses is on no limit hold em games. They also do cater for fixed limit hold em. While they nail down this type of offering, they will likely not really put too much emphasis on other variants.
There is a decent selection of sit and go tournaments on offer. These are more so aimed at the lower stake players, especially as they are a new platform and will want to try and build a player base initially. Tournaments are also focused on low stakes and quick events. Usually, there are at least 5 tournaments on offer each day with guaranteed prize pools in the range of $50 to $250. Some of them will be freerolls while the entries generally rise to the $20 mark. There is a weekly tournament held every Friday which is no limit hold em and there is a $250 prize, with entry costing $10. Therefore, it is very small scale in terms of the Pala Poker offering in comparison to their large competitors.
Welcome Bonus & Promotions
A welcome offer for new customers is always a good thing no matter what the case may be. Here at Pala Poker, there are at least two aspects to their welcome package but even already registered players also get a chance to be rewarded for their loyalty.
- The first is a signup bonus of $25 when you create your Pala Poker account. You don’t even need to make a deposit in order to receive this offer. These bonus funds will be broken down into $10 worth of tournament dollars and $15 worth of casino bonuses. The tournament tokens can be used to enter any sit and go or tournament.
- The second part of the welcome package is a first deposit bonus of 100%. You can get bonus funds of up to $500 through this offer. No Pala Poker bonus code is needed and you simply have to make your first deposit of at least $10 in order to receive this bonus. There is a 90 day window for you to meet the wagering requirements before the bonus funds expire forever.
- Regular players also get some rewards from Pala Poker for their loyalty. They will get a daily free spin for the $1,000,000 Slot. This puts you in with a chance of winning it big and it brings you back to the platform day after day to obtain this spin.
Bonus & Condition details
Rake & VIP Program
The rake at the Pala Poker platform will depend on the stakes that are on the line and the amount of players that are a part of the hand. There will be no rake taken by the Pala Poker site if the hand concludes before the flop is revealed. For a no limit and pot limit game with blinds of $0.05/$0.10 there will be a 5% rake with a rake cap of $1 in place.
Across the board, the base rake will be 5% on the Pala Poker platform. If you are playing in a tournament, the rake will be part of the entry fee that you are paying. For the Pala Poker loyalty program, you can earn loyalty points when using the Pala poker site, the casino and online bingo platforms. Every bet you make you will be earning status points and reward points. The status points will allow you to reach higher tiers of the program and the reward points allow you to redeem the points for cash and the likes. There are currently ten normal tiers on this loyalty program, as well as an elite tier level which is only open to those who get invited by the folks at the Pala Poker.
Traffic & Network
As the Pala Poker is a relatively new online poker brand, the traffic is not going to be as good as a lot of their competitors. They are not in any network with other operators in the space, so they cannot share liquidity as a result. While they have their online poker license in New Jersey through the Borgata Casino, they do not share a network with their online poker platform. With the current market size in the USA, there is only a certain number of players using these platforms and naturally the bigger operators are going to get the main slice of the action. Therefore, it is hard for the likes of Pala Poker to compete in a lot of ways. They do get decent traffic for lower stake cash games and sit and gos.
Mobile Poker App
Playing online poker on the go is becoming ever more popular. This is something you are able to do when you download the Pala Poker app for either Android or iOS. There is currently no capability for you to play poker through your mobile’s web browser. You will have access to pretty much all game types through the mobile apps. However, there will be a few features from the desktop version that you will be missing. The apps are actually very good as they allow you to even play on multiple tables at one time, not something a lot of their competitors have on offer. If you are looking for the Android app, you can download it directly from the Pala Poker site. The Apple version of the app is available to download on the iOS Store.
It is always comforting to know that no matter what time of day or the week it is, you can still get in touch with a customer support team if you have a problem. There is 24/7 support on offer at the Pala Poker site, which is ideal when you are looking to play but there is a problem preventing you from doing so. The customer support team is based in California and New Jersey and they have in-depth knowledge about the poker offering. They are one of the best in the business in terms of their expertise and ability to get your issue resolved once and for all.
There is a comprehensive FAQ section which is ideal for answering a lot of common questions. Otherwise, you can give the team a call by phone or you can send them an email. Finally, if you have a straightforward question that you want quickly answered, you should try out the live chat option. All aspects of the Pala Poker customer support are top quality, being one of the best around currently.
There are a number of secure ways in which you can add funds to your Pala Poker account. If you are trying to add funds via debit or credit card, some banks will not process transactions directly to online gambling platforms. There also may be fees levied by some of these banks when making transactions. These options are available;
E-wallets such as PayPal are often a favorite due to their ease of use, safety and almost instant processing. There is a $10,000 max allowable deposit in place on the PayPal Poker site. The options for making withdrawals are a bit more limited. You are only able to withdraw through PayPal if you used this method to add funds to your account. You can also get sent a check by mail, get paid through your PayPal prepaid card or got to the cashier at the Borgata Casino. The prepaid card and PayPal generally are the quickest payouts.
Usability & Software
There are three different ways in which you can use the Pala Poker proprietary software. You can do so through a desktop client, which is what most online poker do. This allows you to fully benefit from all of the various features that are on offer to you. This means that you download the platform to your computer and play directly from your desktop. Some people will prefer to play through their web browsers as they do not want to download anything. Therefore, you can play at the Pala Poker site through your web browser too. Finally, you can play through the mobile apps for Android or Apple devices. However, for the moment there is no way to play on your phone’s web browser.
The proprietary software used by Pala Casino legit was developed and is maintained by an in-house team. They created it with their end goal in mind and certainly look to tweak things regularly depending on the feedback that they are getting from their player base. It is tailored towards the United States market and it is fully compliant in every which way. They have some of the best fraud detection systems in the space and the software as a whole performs well. The navigation system and aesthetics of the platforms are also great, which makes it very easy to use.
There is one of the best fraud detection systems in the sector in place at the Pala Poker site. Therefore, you know straight away that they are serious about keeping their players well protected. There is an active team working on potential cases of fraud and ensuring that common methods of cheating in online poker such as bots, chip dumping ad player collusion is completely stamped out of their site.
The random number generators used are independently audited by trusted sources in the industry. The data and funds of all players are also kept safe and sound thanks to their implementation of multiple firewalls, 128 bit SSL encryption, as well as a five level security system. There are early warning systems in place which keeps the team on the ball and ensures that nefarious individuals are not able to get away with anything.
There are usually small little nuances to platforms that are aimed at helping them to stand out from the crowd. This is because there is so much competition in the space that even the smallest things can help an operator garner attention. At the Pala Poker site, you have some cool features, such as giving you the ability to play on many tables through your mobile device at the same time. While they are focusing on building their platform from the ground up, they are always looking at new ways to bring exciting new features to their player base.
Pala Poker: Often asked and answered here
No, you can only have one account on a given platform. If a platform also has a separate account option for an online casino or sportsbook, then it is okay to open an account on this other offering. It is also okay if you have an account with different online poker platforms.
Currently, you can only play on your mobile device by downloading the respective app. You will need to ensure that you mobile device has the right system requirements in order to properly download and run this online poker app.
Pala Poker has some of the best fraud detection systems in the business, as well as have a multi-layered security system in place. You can check out the extensive checks they conduct on all of their actions through their website’s terms and conditions.
Lower stakes no limit hold em will be the most popular option. This is because the level of traffic is going to be the strongest for this offering. All players will have their own favourite options however, depending on your preferences.
It certainly has the basis to be a very good offering and will likely target expansion into other markets in the coming years. With more states regularly legalizing online poker, this could be a great thing for Pala Poker.