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playMGM Casino Review 2020

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100% up to $1,000
Casino Partner
Borgata Hotel Casino & Spa
Payment Methods
Mastercard Payment Visa Payment Neteller Payment Online Banking Payment Cash At Cage Payment Pay Near Me Payment
Available for
Windows Android Apple Ios
Game Selection
Not Applicable
Not Applicable
Not Applicable
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Live Casino
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Overall Bonus
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Overall App
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playMGM is BetMGM now
MGM Resorts International has renamed its PlayMGM branding. The online services are offered under the name "BetMGM" now. You can find the appropriate current review here.

Owned by MGM Resorts International, playMGM is a widely recognized casino company that offers casino services to players in a grand fashion. In 2016, MGM took over Borgata Hotel and Casino in New Jersey and subsequently launched playMGM online casino in 2016 to provide a wide range of casino services. playMGM legal operation is approved with a license gotten through the Borgata Hotel and Casino, with GVC Holdings being their tech suppliers. playMGM offers players numerous casino services ranging from classic Casino favorites such as Table games, Live Dealer Games, Classic Slots, Jackpot slots, American Roulette, Poker, Blackjack, as well as exclusive games to the Newest Casino games.

Games & Software

Upon logging in to playMGM Casino, the games are categorized into “Featured”, “New Games”, “Exclusive”, “Slots”, “Jackpot slots” and “More” which includes Table Games, Live Dealer, Variety Games, Virtual Sports, Promotions, Banking, Loyalty. All in all, there are 25 table games. The “New games” feature boasts a combination of games from software providers like NetEnt (Snowflakes, Steam Tower), NextGen (Wild West, Prosperity Twin, Owl Eyes, Andre The Giant), as well as Konami (Wings of the Phoenix, Imperial wealth, Golden Wolves, Wonder Rose, Fortune Stacks, China Mystery, China Shores).

The Slots are 408 in number with popular slots included such as Divine Fortune, Cash wheel, 88 Fortunes, Respin Rhino. Also, others include Melon Madness, Luck of the Jackpot, Going nuts, Loot’enkhamun, which have a possible jackpot of $2,810,886. Besides, there is Mercy of the Gods with a reasonable $95,085, Money Boat, and Sweet Hawaii with potential jackpots of $1018, Vikings, Fire Drake, Quick hit Platinum, Monopoly 250k, Berry Burst, Piggy Riches, and others. Altogether, the Jackpot slots offered are 14.  All these statistics put playMGM rating on the high side in terms of robust games provided.

Play Slots from NetEnt

Live Casino & Dealer

For those who love the comfort of their homes but do not want to miss the casino experience, playMGM Casino also provides you with 4 live games that are streamed from the casino in which you’ll be able to interact with a professional live dealer and avoid the Random Number generator. The Live Casino games in playMGM Casino include Unlimited Blackjack, Live Blackjack, Live Roulette, Live Baccarat. To access these live casino games, you have to enter them at their open hours. They are opened between the hours of 10 a.m to 4 a.m every day of the week. With the live casino, you witness through a video stream; the dealer shuffles the cards, you see the ball drop in the roulette wheel. In all, with the use of the live casino, you get to enjoy your Blackjack, Roulette, and Baccarat games even better. You’re pretty much present in the casino, with extra comfort. It’s interesting to know that you can enjoy these live games on your android or apple devices.

Mobile Casino

For those who are on the go and wish to access Play MGM grand online Casino services, you can easily do this by downloading the playMGM Casino app on your mobile device. You can get the apple mobile app on the apple app store or get the Android version from the playMGM casino website (play MGM casino.com). Read our playMGM Casino App Review for more information. The mobile app is quite limited and does not feature as many options as the actual casino website but still offers close to 200 casino games (Take note there may be more by the time you’re reading this). For iOS users, iOS 9 is suitable for the app.

For android users, Androids with version 6.0 (Marshmallow). Another trick you can use to access your preferred playMGM Casino games through your mobile is by using a browser such as Chrome, which allows you to turn on the desktop mode of the site. This way, you can still access your favorite casino games with your mobile.

Welcome Bonus & Promotions

When you register on playMGM casino, the welcome offer is in 2 parts. You’ll get a $25 free play and also a 100% first deposit bonus, which gets matched up to $1000. The $25 bonus funds given to you are risk-free, and you need not make any deposit to acquire this. All you’ve got to do is to set up your playMGM casino account and verify it. The bonus is not automatic, and you will have to opt in to enjoy this 100% deposit bonus.

You’re given 7 days to make use of the $25 bonus funds after setting up your account. Also, to have the bonuses released, you need 150 Bonus amount iRewards points. As for the playMGM deposit bonus, you need at least $10; this offer is open for you within the first five days of opening your playMGM casino account. To have these funds in the form of cash, you’re required to turn them over 20 times or more. Also, every $1 which you bet on table games contributes to the wagering requirements.

Bonus & Condition details

Bonus Amount
100% up to $1,000
Bonus Type
Deposit Bonus
Deposit $500 & get $500 Bonus
6x Bonus Amount
Games marked “new” could not be eligible for wagering
Min. Payment
Bonus Time
3 days
Yes, this bonus is cashable
100% up to $1,000

Customer Service

The customer care department is rendered 24/7. Customers who may have encountered a problem or need help from customer support while playing any of the casino games can check the playMGM Casino website where they can select the “contact us” button at the bottom of the playMGM casino homepage. This shows you a list of Frequently Asked Questions (FAQ) which contains probable problems you may be facing such as issues on bonus or free spins, a geolocation issue, what to do where your game crashed, how to reset your password or what to do to withdraw your winnings and provides answers to these questions.

If you do not find a resolution of the problem you’re facing and you need more help, you can place a call through to the playMGM casino phone number on 1(609)248-9531. For a speedy resolution, you can also engage in a live chat on the website, send an email to support@playmgmcasino.com, or contact the playMGM casino social media accounts on Facebook or Instagram.

Payment Options

Currently, playMGM Casino gives you plenty of options to make deposits into your casino account. Almost all common payment methods are available. Even Cash and of course most Credit cards. Please see the list below:

  1. VIP Preferred payment ACH (e-check) transfers. (This requires you to provide your driver’s license number and your bank routing and account number, this should be printed on the bottom of your personal checks.
  2. Bank Transfer
  3. Neteller
  4. Debit and Credit cards such as Visa and MasterCard,
  5. Cash through the cashiers at the Borgata,
  6. PayNear Me

When you choose to make your withdrawal, playMGM Casino allows you to make withdrawals with the following methods:

  1. VIP Preferred Payment network: If you used this method to deposit, you could also make a withdrawal request from your playMGM casino online gaming account to your bank.
  2. Neteller: Withdrawals can be made by a transfer of your funds to your Neteller account.
  3. Check by mail: Here, a check issued by MGM will be mailed to your address on file. This can take a total of 7 business days after the withdrawal request is processed.
  4. Borgata Cashier: You can make a withdrawal in person at the Casino cage at the Borgata Hotel Casino in Atlantic City

Sometimes, you may have to provide additional verification documents depending on the method of payment you choose when making a withdrawal.

Online Banking
Cash at Cage

Limits & RTP

The least possible amount to deposit is $10. The RTP stands for the return to player; it shows how much the slot pays back to players for every unit they wager over time. Checking through the playMGM Casino website, an impressive RTP is that in the game, “Dr. Jekyll Goes Wild”, which comes with close to 75 free spins and an RTP of 98%.

The slot machines’ RTPs are commonly regarded as their house edge. The slot games that come packed with RTPs which are very close to 100% are very commonly called loose slots while those slot games that have lower RTPs are usually called tight slots. When playing slot games that have high RTPs of 98% such as the Dr. Jekyll Goes Wild slot, the casino edge remains around 2%. In other words, the game wins around 2% of every unit that is wagered over spins. These gams naturally offer higher payouts. Regarding high payouts,  jackpot games such as Loot’enkhamun offers players jackpot prizes worth $2,810,886.


playMGM Casino is easy to navigate. The website contains a homepage that displays the full features of the casino as well as the various offers given. Upon logging on to the site, various games are featured, together with new games, slots, table games, blackjack games Live Dealer Games, Virtual Sports, Promos, Banking, Loyalty. The website also provides the number of each category of available games. For support, there’s also a “contact us” placed at the bottom of the home page. This gives you access to any help you may require through the frequently asked questions and links you to a live chat with the customer service, the number of the casino service as well as the e-mail of the casino.

The same can be said about the mobile app; it doesn’t have all the features of the website but is quite useful. The Casino is also well optimized for mobile phone browsers; therefore, you can easily access the website through any of the permitted platforms.


You don't need not fear about your data being stolen by a phishing website as playMGM Casino makes use of top security software in protecting any personal or financial information you may have registered on the website. playMGM Casino secures all your registered information and data with its state-of-the-art 128-bit encryption software. This protection software makes sure that unauthorized personnel can never access your account information as all your data, files, and information are encrypted.

The 128-bit encryption is quite an unbreakable one. This particular model of technology crafted to protect players is one hundred percent safe at all times as it would take years for hackers to successfully decrypt user information and data even when using the most advanced technology made so far. Moreover, the powerful 128-bit encryption technology used by the casino that protects every single customer is supported by the AES or the Advanced Encryption Standard.

Additional Offers

playMGM casino regularly provides customers with a variety of offers; for instance, there are certain daily bonuses given to customers. playMGM also offers sports betting packages, including virtual sports, with live betting as each sports game unfolds. Not to forget the famous “Vegas Value Bet” for Vegas Golden Knights games at home with reduced 10 cent lines on commissions. You can find other variety of games like special casino games in the “Variety Games” section boasting up 17 scratch card games to give you as much fun as possible.

playMGM Casino: Often asked and answered here

Firstly, to play PlayMGM Casino, you must be of legal gambling age, 21 or older. Also, based on the legal technicalities of online casino in U.S., you would have to ensure that the Operator is licensed to play in your state. You can check our Online Casino Comparison [Online Casino Comparison] to find to check if they are licensed to operate in your state.  betting age.

PlayMGM operates under Strict Casino gambling requirement Laws, therefore as all gaming services they are mandated to strictly prevent the compromise of customers’ details. This is why they make use of state-of-the art 128-bit encryption software which is easily the best way to safeguard user information in this modern day.

You can access all you need to know about your bonuses, whether past or present, under “Special offers” after selecting “My Account”. “My Current bonuses” shows you active bonuses, the bonus history shows your previous bonuses, while your point promotions are displayed under “My promotions”.

There are delays that arise on some occasions when you make deposits into your account. However, in such a circumstance, you should make the fastest possible route to resolve this issue. Therefore, you can place a call through to 1(609)248-9531 or engage in a live chat with the customer service operators.

Your withdrawal process may spend an unusually lengthy period when you use a withdrawal method which differs from the method you had used to make deposits into your PlayMGM account as to aid the authenticity of your withdrawal, certain documents may be requested of you. Therefore, it’s best you make use of the same method you had used while depositing to also make a withdrawal.

The Perfect Playground

Casino Conclusion Box Background
Compared to other online casinos, playMGM is in a comfortable position, thanks to its impressive number of slots. What’s even good to know is that there the casino gets updated with newer games very frequently. playMGM has managed to do what others couldn’t and has been able to bring quality to the right amount of variety and quality.
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